What information we collect, how we use it, and your rights.
This site is operated by Botanvè FZC LLC, registered at Ajman Nuventures Centre Free Zone, UAE. For any privacy question, contact us at info@botanve.co.
When you submit a form on this site (trade account application, product request, technician booking, or contact form), we collect the information you provide directly, which may include:
We do not use cookies or tracking scripts on this website, and we do not collect payment information here — all orders are confirmed and paid for directly with our sales team.
We do not sell or rent your personal information to third parties.
Form submissions are securely logged via Google's infrastructure (Google Sheets/Apps Script) for our internal order and enquiry management. Access is limited to Botanvè staff who need it to fulfil your request.
Submitting a WhatsApp order or enquiry connects you with WhatsApp (owned by Meta), subject to WhatsApp's own privacy terms. Our sourcing desk is operated through our partner site, source.botanve.co, under the same data handling principles described here.
You can request access to, correction of, or deletion of your personal information at any time by contacting info@botanve.co. We'll respond within a reasonable timeframe.
We may update this policy from time to time. Material changes will be reflected on this page with an updated revision date.